Defective Devices Checklist
If you think that you have a defective device and want to know where to start, you are right here:
Start by contacting support - you can help us to save time by using the “Defective Device” request.
The support team tries to make the device functional again by troubleshooting it.
Most of the Revolution Pi devices, for example, can be easily restored to factory defaults by the
https://kunbus-gmbh.atlassian.net/wiki/spaces/KS/pages/836468748
If all else fails, the sales department will decide how to proceed based on the return conditions.