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DF PROFINET IO | Configurator 3 doesn´t find the DF PROFINET IO board

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Issue:

Additional information

The Configurator 3 does not find the DF PROFINET IO board for downloading the PROFINET configuration on the controller.

Hardware:

  • DF PROFINET IO PCI/CPCI/PCIe

Software:

  • Windows, LabVIEW

  • DF PROFINET IO LabVIEW VISA Driver

 

 

Solution:

 

Check if the board is shown in the device manager and NI MAX correctly (see FAQ My DF PROFINET IO board is not recognized by the PC.)

If you connect onto the board via Ethernet, double check your firewall configuration and NI VISA remote control settings by adding the “*” for remote access.

Contact the Kunbus Support Team for a software update.