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Configurator III in Windows 7

Issue:

The “Configurator III” application running on an PXI-System with Windows 7, is not loading.

Possible reasons:

Windows 7 is a legacy OS and used to be completely supported from our software. The issues some of our customers using Windows 7 have seen, are only on the Windows application side of our application e.g. Configurator 3. Configurator 3 has many dependencies to Windows. Since Windows 7 and many other applications as well are not supported and updated anymore, especially if the servers of Windows declines updating our OS. There could be the case that our Configurator 3 does not work as expected.

Windows do not offer updates for its OS

However, the LabVIEW part and actual drivers of our software are not affected and stable. They depend on the NI Software-platform and are not affected by Windows.

Board(PXI5::14::INSTR) is reatchable by LabVIEW

Solution:

Due to end of life of Windows 7, its recommended to use Windows 10 as OS, since Microsoft wouldn’t still offer updates for Windows 7. Running the current stable versions of our applications, having dependencies to the Windows-API requires Windows 10 to be updated.