/
CloudRail FAQ

CloudRail FAQ

 

 

If you have questions, feel free to contact us directly at sales@cloudrail.com

Is there an operating manual for RevPi CloudRail? I couldn't find it on the official website.

The official CloudRail documentation is published under the following link:

https://devices.cloudrail.com/documentation

A quick start tutorial is published under the following link:

https://cloudrail.com/quick-start-guide/

Do I need a CloudRail Subscription if I use my own azure account

Yes, CloudRail always requires a CloudRail subscription. This is due to the fact that CloudRail is a managed service. The subscription includes things like the Device Management Cloud, support, remote security and feature updates and much more. There is a free developer plan for testing available.

Learn more about our pricing: https://cloudrail.com/pricing/

How to make CloudRail as a Revolution Pi Connect and what to pay special attention to?

  • When you flash one of our devices, you need to configure the device with

    • Device type

    • Serial number

    • Mac address

  • For a CloudRail device, you should use the following values:

    • Device type: Connect

    • Serial number: any (e.g: 1234)

    • Mac address: any valid Mac address

  • Note: The username is pi and the password is raspberry. Please pay attention to your keyboard layout when entering the password. E.g.: raspberrz instead of raspberry for an english keyboard.

Reference 1: Flashing Buster image to Cloudrail

  • If there are problems with registration in PiCtory after that, proceed as follows:

    • If you have SSH connection:

      You need to edit the login.json file:
      Location: /var/www/data/login.json
      Use a MD5 hash generator for the new password of your choice and enter it in the login.json file after the admin field and save it.

      MD5 generator online:
      MD5 Generator und Passwortsicherheit
      MD5 Hash Generator

      You can then login with the PiCtory with admin and the new password of your choice. Reference 2: see here the same issue: Lost access to RevPi Login admin

Related content