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  •  Which KUNBUS products are used?
  •  Which KUNBUS devices are affected?
  •  Take a photo of the front of the devices you are using so that the QR code is easy to read.
  •  Describe the error pattern
  •  How often does the error occur, e.g. periodically, spontaneously, ...?
  •  Is it possible to reproduce the erroneous behaviour?
    •  Yes
    •  No
  •  Which field bus technologies are involved? e.g. PROFINET
  •  Is there a specific checklist that can be processed?
    Checklists
  •  Could the knowledge base provide solutions?
    Knowledgebase

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