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RMA Process

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  1. Send an E-Mail with your need for a RMA to support@kunbus.com

  2. Kunbus provides you shipping address and a RMA form

  3. Fill out the RMA form with descriptive information about the errorenous behaviour.

  4. Send us the RMA and the the defective devices

  5. We will send you continous updates about the progress of your RMA status

The more helpful information we receive, the faster we can trace the incorrect behaviour and help you.

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