We need a bit more information about your system configuration of the Revolution Pi device. So this is why we require an SOS Report.

Instructions

• Copy the necessary files from the Revolution Pi device to your host, i.e.:

/tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar
/tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar.xz.md5

• Take a look here Revolution Pi Copy Files for a detailed description of how this works

• Send the files to support@kunbus.com

• Please have in mind that you agree to send us private data, i.e. IP address.

FAQ

I get an error message when I run "revpi-sos". What am I doing wrong?

This can occur with minimal or slightly older systems and is nothing unusual. Please execute the following commands to install the tool manually:

sudo apt update
sudo apt install revpi-tools

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  Revolution Pi Copy Files