Send an E-Mail with your need for a RMA to support@kunbus.com
The technical support employees perform a troubleshooting to exclude operating errors or known and resolvable problems
In case the problem cannot be resolved
We provide you shipping address and a RMA form via E-Mail
Fill out the RMA form with descriptive information about the erroneous behaviour
Send us the RMA form via E-Mail and the the defective devices to the shipping address
We will send you continous updates about the progress of your RMA status
The more helpful information we receive, the faster we can trace the incorrect behaviour and help you.
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