Send an E-Mail with your need for a RMA to support@kunbus.com
The technical support employees perform a troubleshooting to exclude operating errors or known and resolvable problems
In case the problem cannot be resolved
We provide you shipping address and a RMA form via E-Mail
Fill out the RMA form with descriptive information about the erroneous behaviour
Send us the RMA form via E-Mail and the the defective devices to the shipping address
We will send you continous updates about the progress of your RMA status
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If you think that you have a defective device and want to know where to start, you are right here:
Start by contacting support
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You can help us to save time by using the “Defective Device” request
The support team tries to make the device functional again by troubleshooting it.
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Most of the Revolution Pi devices, for example, can be easily restored to factory defaults by the |
If all else fails, the sales department will decide how to proceed based on the return conditions.
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