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Send an E-Mail with your need for a RMA to support@kunbus.com
The technical support employees perform a troubleshooting to exclude operating errors or known and resolvable problems
In case the problem cannot be resolved
We provide you shipping address and a RMA form via E-Mail
Fill out the RMA form with descriptive information about the erroneous behaviour
Send us the RMA form via E-Mail and the the defective devices to the shipping address
We will send you continous updates about the progress of your RMA status
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The more helpful information we receive, the faster we can trace the incorrect behaviour and help you. |
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