We need a bit more information about your system configuration of the Revolution Pi device. So this is why we require an SOS Report.
Instructions
Create the report
Copy the necessary files from the Revolution Pi device to your host, i.e.:
/tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar /tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar.xz.md5
Take a look here Revolution Pi Copy Files for a detailed description of how this works
Send the files to support@kunbus.com
Please have in mind that you agree to send us private data, i.e. IP address.
FAQ
I cannot execute the "revpi-sos" command, what am I doing wrong?
This can occur with minimal or slightly older systems and is nothing unusual. Please execute the following commands to install the tool manually:
sudo apt update sudo apt install revpi-tools