We need a bit more information about your system configuration of the Revolution Pi device. So this is why we require an SOS Report.
Instructions
Create the report
If the command does not work, please install the tool
sudo apt update sudo apt install revpi-tools
Copy the necessary files from the Revolution Pi device to your host, i.e.:
/tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar /tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar.xz.md5
Take a look here Revolution Pi Copy Files for a detailed description of how this works
Send the files to support@kunbus.com
Please have in mind that you agree to send us private data, i.e. IP address.