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When it comes to testing whether there is a hardware or software problem, this article is right.

Preparation

Please check the minimum requirements for the use of the drivers

•  LabVIEW - https://www.ni.com/de-de/support/documentation/compatibility/16/ni-visa-and-labview-version-compatibility.html
•  Windows - Version 10

Instruction

Go to: https://www.ni.com/de-de/search.html?pg=1&ps=10&sn=catnav%3Asup.man&fil=and(phwebntpmdm%3A119709,not(nidocstatus%3Aarchived))

1. Follow the “C Series PROFINET Installation Instructions”
   This document provides installation instructions and technical data for the C Series PROFINET interface module.

   https://www.ni.com/pdf/manuals/377815a.pdf

2. Follow the “C Series PROFINET Getting Started” instructions
   This document provides information to get started using the C Series PROFINET interface module to enable CompactRIO systems to connect to and communicate on PROFINET industrial networks.

   https://www.ni.com/pdf/manuals/377814a.pdf

3. Follow the “KUNBUS cRIO LabVIEW Driver and Documentation Note to Users”
   You can find the latest installer packages, including driver, user manual, specifications, and programming examples for your new CompactRIO module, by opening the LabVIEW VI Package Manager and searching ...

   https://www.ni.com/pdf/manuals/377167b.pdf

• Check the LEDs on the hardware

Check

Check the status of the LEDs

Evaluation

If the check is negative please proceed with

• https://kunbus-gmbh.atlassian.net/plugins/servlet/servicedesk/customer/confluence/shim/spaces/KS/pages/2144075784