We need a bit more information about your system configuration of the Revolution Pi device. So this is why we require an SOS Report.
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Instructions
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With Cockpit, you can create the SOS-Report with a few clicks
https://...
If the command does not work, please install the tool
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sudo apt update
sudo apt install revpi-tools |
If you are not using Cockpit then you can use this steps
https://youtu.be/x2o6HZaToocCopy the necessary files from the Revolution Pi device to your host, i.e.:
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/var/tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar /var/tmp/sosreport-RevPi99988-2023-11-07-elfgpkg.tar.xz.md5 |
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Take a look here Revolution Pi Copy Files for a detailed description of how this works
Send the files to support@kunbus.com
Please have in mind that you agree to send us private data, i.e. IP address.
FAQ
I get an error message when I run "revpi-sos". What am I doing wrong?
This can occur with minimal or slightly older systems and is nothing unusual. Please execute the following commands to install the tool manually:
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sudo apt update
sudo apt install revpi-tools |
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