{"xsrfToken":"ed749ed814ef896d28abde849050dc7094d2e68a_lout","branding":{"id":"1","key":"sup","name":"Service portal","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/162570a8-db80-4a7b-b3f8-ed72a3c45174/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDkyN2Y0NS04MDkwLTQwNWYtYWU3My03MWNlZGQ3MzE5ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE2MjU3MGE4LWRiODAtNGE3Yi1iM2Y4LWVkNzJhM2M0NTE3NCI6WyJyZWFkIl19LCJleHAiOjE3NDE5MDk3NTQsIm5iZiI6MTc0MTkwOTE1NH0.9-eR20VorK9_2P-f45K8bE0_E6v9N7XpQ8JiG4zWNoA&client=70927f45-8090-405f-ae73-71cedd7319eb&mode=fit","logoId":"162570a8-db80-4a7b-b3f8-ed72a3c45174","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim KUNBUS Support","sharedPortalName":"KUNBUS Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim KUNBUS Support","sharedPortalName":"KUNBUS Support","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the KUNBUS Support","sharedPortalName":"KUNBUS Support","localeDisplayName":"Englisch (Vereinigte Staaten)"},"en-GB":{"localeDisplayName":"Englisch (Vereinigtes Königreich)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#ff6600","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sup","projectId":10001,"serviceDeskId":1,"name":"Service portal","description":"<p>Welcome! You can raise a Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"47","name":"Defective device","descriptionHtml":"","callToAction":"Defective device","introHtml":"<p>Customer returns</p>","icon":10472,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"General request","descriptionHtml":"","callToAction":"General request","introHtml":"<p>General inquiries about products and services</p>","icon":10492,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"10","name":"Desicion Request","descriptionHtml":"","callToAction":"Desicion Request","introHtml":"<p>Test Approval feature</p>","icon":10499,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://kunbus-gmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[5,47,6]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6a616e0c-dd66-30e3-95b5-0fa763638e21","appLinkName":"System Confluence","appLinkUrl":"https://kunbus-gmbh.atlassian.net/wiki","spaceKey":"KS","spaceName":"Knowledgebase Support","spaceUrl":"https://kunbus-gmbh.atlassian.net/wiki/spaces/KS","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://kunbus-gmbh.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDkyN2Y0NS04MDkwLTQwNWYtYWU3My03MWNlZGQ3MzE5ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE5MTAzNTQsIm5iZiI6MTc0MTkwOTE1NH0.0TauIpODFPZ_rA5Mg_DbChxHMUGYm-szEnsL6BRsRoQ","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"70927f45-8090-405f-ae73-71cedd7319eb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"c4ec5932-9d6a-483e-9887-c1f316d49b1e","name":"Application Notes","description":"Tutorials that cover certain aspects","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/c4ec5932-9d6a-483e-9887-c1f316d49b1e","lastUpdated":"1721987737879","createdAt":"1624541516932"},{"id":"d0c99319-2ea0-47bb-ae20-97a6a31770d7","name":"Checklists","description":"Step by step instructions for commissioning","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/d0c99319-2ea0-47bb-ae20-97a6a31770d7","createdAt":"1628668219143"},{"id":"8d543c95-e956-4bec-817e-9de1a10d6828","name":"Codesys","description":"CODESYS is the leading manufacturer-independent IEC 61131-3 automation software for engineering control systems.","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/8d543c95-e956-4bec-817e-9de1a10d6828","lastUpdated":"1627914951811","createdAt":"1622460560815"},{"id":"f62b9980-11b1-4cec-932b-eef3b7bd3727","name":"Commissioning","description":"How things are put into operation","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/f62b9980-11b1-4cec-932b-eef3b7bd3727","lastUpdated":"1698137897559","createdAt":"1698137859700"},{"id":"8aefc225-f024-4d81-9909-2e354b1f9153","name":"FAQ","description":"Frequently asked questions","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/8aefc225-f024-4d81-9909-2e354b1f9153","lastUpdated":"1627914698964","createdAt":"1585758524377"},{"id":"ed1012f8-326e-4978-a9a4-0a984f948899","name":"Modbus","description":"Modbus Fieldbus","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/ed1012f8-326e-4978-a9a4-0a984f948899","lastUpdated":"1658473419257","createdAt":"1653652883977"},{"id":"8734445a-4548-4c36-9ae4-0cc0b9f5bc9d","name":"Modular Gateway","description":"Connect different networks","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/8734445a-4548-4c36-9ae4-0cc0b9f5bc9d","lastUpdated":"1627914841031","createdAt":"1593782779145"},{"id":"58224d4a-73d7-4c77-a04f-f83bd0d99ed0","name":"Revolution Pi","description":"Open source, modular, cost-effective. Your tool of choice for implementing your IIoT & automation projects","categoryUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer/portal/1/topic/58224d4a-73d7-4c77-a04f-f83bd0d99ed0","lastUpdated":"1721987737876","createdAt":"1585774495872"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kunbus-gmbh","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ed749ed814ef896d28abde849050dc7094d2e68a_lout","baseUrl":"https://kunbus-gmbh.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kunbus-gmbh.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"70927f45-8090-405f-ae73-71cedd7319eb","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a2acc1dc0f9e4a93be3d3aad818fc073","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}